Whole House UV Purifier

Mostly when you’re on a private well and bacteria is a concern. UV light neutralizes 99.9% of bacteria and microorganisms without adding anything to the water. It’s an add-on at $400 installed, it needs clear water to work — sediment has to be filtered out ahead of it — and the bulb is replaced once a year. City water is already disinfected before it reaches you, so there it is extra assurance rather than a need.

On a well, almost always. Sand, silt and grit will shorten the life of every piece of equipment downstream of it, including your pump and your pressure tank. On city water it’s rarely necessary unless you’re on an older line or there’s been recent main work.

Yes, and it's a meaningful share of what we do. Wells in Wake, Harnett, Chatham and Johnston counties commonly come back with iron, hydrogen sulfide, sediment or low pH. Those need genuinely different equipment than a city water home — which is why we test first instead of quoting off a price list.

Whole-home tank systems are mostly self-maintaining — the valve regenerates or backwashes on its own, metered by your water use, and the media lasts years (calcite is the exception: it is consumed slowly and topped up). What needs regular attention: salt in the brine tank if you have a softener, sediment pre-filters, UV lamps annually, and RO membranes and filter stages on their cycle.